Frequently asked questions

Are all artworks original?

Yes. Every artwork available in this store is an original, one-of-a-kind piece. We do not sell prints or
reproductions.

Some artworks may include a certificate of authenticity. If this is important to you, feel free to contactus before purchasing.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

Are paintings framed?

Unless stated otherwise in the product description, artworks are sold unframed.

How are artworks packaged?

All artworks are carefully packaged to ensure safe delivery. We use protective materials suitable for
transporting original art.

Where do you ship?

We currently ship within the European Union.

How long does delivery take?

Orders are processed within 2–5 business days. Delivery usually takes 5-10 business days,
depending on the destination.

Can I return the artwork?

Yes. You have the right to return your order within 14 days of receiving it, in accordance with EU
consumer protection law.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer unless the artwork arrives damaged or
incorrect.

What if my artwork arrives damaged?

Please contact us within 48 hours of delivery and include photos of the damage. We will resolve the
issue as quickly as possible.

Can I reserve artwork?

If you are interested in a piece, but need time to decide, contact us - we will do our best to assist.

Will you feature other artists?

Yes. We are building a platform that will gradually include works from multiple artists.